Hi there, my problem is the same than this one: http://forums.2kgames.com/showthread...-Code-c0000005
Thus the proposed solutions didn't work.
I bought Civ 5 quite a long time ago, and played it quite a lot. The game was running fine, a bit slow for the last turns but it was ok.
The problem is I didn't play for a while, and thus had several softwares installed, and Microsoft updates since my last play. Now the game refuses to start or load in either DX 9 or DX 10/11.
How to get the error:
Start the game. Single player. Either loading a new game, or loading a saved one. Starts the loading, and the talking. But before having any "begin your journey" button, crashes.
I tried several things from the internet:
Problem Event Name: BEX
Application Name: CivilizationV_DX11.exe
Application Version: 188.8.131.52
Application Timestamp: 4d8b697f
Fault Module Name: StackHash_23a1
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 23a1
Additional Information 2: 23a11fe29345ce9c98ae44b801da278f
Additional Information 3: 5d6a
Additional Information 4: 5d6a83342ec65f0a04e75bcf4e0b1053
- disabling anti virus tools (avira) and especially windows defender (and restarting)
- removing the autosave folder from My Games
- starting internet explorer without add-ons (I'm not using it, but...)
- using the sfc command to check my windows dlls, with no problem found.