PLEASE READ About Stickies
There are many stickies in this sub-forum, they are about general categories of issues. While useful, they are not the best place to start your support ticket. Please, always create a new thread and include a link to the appropriate sticky if needed. This will keep your issue front and center, reduce the noise in your conversation, and hopefully give you the best chance to resolve your issue.
Keep in mind that this is an unofficial support forum and depends on users-helping-users, and that includes us with the moderator tag on our name.
For official support, please see your Bioshock manual.