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Thread: Civilization 5 fullscreen issues

  1. #1
    Join Date
    Oct 2010
    Posts
    2

    Civilization 5 fullscreen issues

    I can't get the Civilization 5 to properly show in fullscreen mode. No matter what resolution I choose, if I select the fullscreen option from video settings the game shows only about 30% of the screen (it's top left corner). It looks as if the image does't fit into my screen (it doesn't scale down). I am running Windows Vista Ultimate, 4GB ram, GForce 460 GTX and the latest nvidia drivers. Please help as this is ridicullus. I bought the game on the day it launched and to this day I play in windowed mode, When I called up techsupport twice I was told that the game doesn't support certain fullscreen modes but it looks like it doesn't support ANY. When I asked about what modes are supported I was told that "we don't know, we are aware of the issue and are waiting for an update/patch" but it's been over a month now and I still can't play in fullscreen mode Please help

  2. #2
    Join Date
    Feb 2010
    Location
    Between chair and keyboard
    Posts
    442
    Right-click the launch icon, select "Properties" and the "Compatibility" tab. Check the "Disable display settings on high DPI settings", and try the game again.

  3. #3
    in addition, make sure you are launching in DX11 in that setup

  4. #4
    Join Date
    Oct 2010
    Posts
    2
    I would have loved to test your theories, but as I went back to turn my pc on, and tried to launch the game :
    first - it wouldn't launch with the normal dx9 / dx10/11 window, it launched through steam
    second - I launch dx11, as before when it worked in a window, and it launches dx9
    and third - blackscreens for a secon and crashes
    And I didn't do anything :/ What is going on ?? Help

  5. #5
    Join Date
    Oct 2010
    Posts
    1
    If I take fullscreen of, nothing happens. No matter if I use DX11 or not.. What is wrong

  6. #6
    Please post a DXDIAG JL

  7. #7
    Join Date
    Jun 2011
    Posts
    3
    I know that I will be reviving an old thread, however I am experiencing the exact same problems as OP.

    I can run Civ 5 without issues in DX9, however when I run DX10/DX11 in full screen (regardless of the resolution), it would not scale correctly and simply show the majority of the top-left portion of the screen. The game is purchased via Steam, and I have completely removed it (this includes removing My Games/Sid Meyer's Civilization V folder) and installed it again with the same results.

    My system:
    AMD Phenom X3 8450
    8GB RAM
    ATI Radeon HD 5870
    Windows 7 x64 SP1

    I can post my DXDIAG later on if needed.
    In the mean time, anyone have any suggestions I can try out!?

  8. #8
    Yes please, post up your DXDIAG

  9. #9
    Join Date
    Jun 2011
    Posts
    3

    Lightbulb

    Looks like I found a bug, and fixed it as well.

    Essentially, I am playing Civ 5 on my living room TV. Normally in Windows 7, the font size is way too small for me to see (I'm at least 8 feet away from the screen) so I increase the text size in Windows to 150%. With this, running Civ 5 in DX11 shows the majority of the top-left of the game however this does not occur in DX9.

    I reverted the text size in Windows from 150% larger back to default (100%). The issue no longer occurs in DX11. So its an issue that needs to be addressed by the developers.

    I have some screenshots to post to see what my screen looks like with the 150% text size increased and where I changed the settings for the text size as well. Might be useful for users Google'ing around for answers.

    Not sure if this is any use now, but here is my DXDIAG info:

    ------------------
    System Information
    ------------------
    Time of this report: 7/1/2011, 08:45:18
    Machine name: XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
    Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.110408-1631)
    Language: English (Regional Setting: English)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 09/06/10 16:01:06 Ver: 13.02
    Processor: AMD Phenom(tm) 8450 Triple-Core Processor (3 CPUs), ~2.1GHz
    Memory: 8192MB RAM
    Available OS Memory: 8192MB RAM
    Page File: 1742MB used, 14638MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: 144 DPI (150 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Enabled
    DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: ATI Radeon HD 5800 Series
    Manufacturer: ATI Technologies Inc.
    Chip type: ATI display adapter (0x6898)
    DAC type: Internal DAC(400MHz)
    Device Key: Enum\PCI\VEN_1002&DEV_6898&SUBSYS_22891787&REV_00
    Display Memory: 754 MB
    Dedicated Memory: 1010 MB
    Shared Memory: 3839 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: Generic PnP Monitor
    Monitor Model: SONY TV
    Monitor Id: SNY3102
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HDMI
    Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,at icfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64 .dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a. cap,atitmm64.dll
    Driver File Version: 8.17.0010.1083 (English)
    Driver Version: 8.861.0.0
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 5/24/2011 23:06:38, 811008 bytes
    WHQL Logo'd: n/a
    WHQL Date Stamp: n/a
    Device Identifier: {D7B71EE2-2BD8-11CF-0C70-8302BEC2C535}
    Vendor ID: 0x1002
    Device ID: 0x6898
    SubSys ID: 0x22891787
    Revision ID: 0x0000
    Driver Strong Name: oem12.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Evergreen:8 .861.0.0ci\ven_1002&dev_6898
    Rank Of Driver: 00E62001
    Video Accel: ModeMPEG2_A ModeMPEG2_C
    Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
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    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled

    -------------
    Sound Devices
    -------------
    Description: AMD HDMI Output (AMD High Definition Audio Device)
    Default Sound Playback: Yes
    Default Voice Playback: Yes
    Hardware ID: HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100& REV_1002
    Manufacturer ID: 1
    Product ID: 100
    Type: WDM
    Driver Name: AtihdW76.sys
    Driver Version: 7.12.0000.7701 (English)
    Driver Attributes: Final Retail
    WHQL Logo'd: n/a
    Date and Size: 3/30/2011 14:46:44, 114704 bytes
    Other Files:
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    HW Accel Level: Basic
    Cap Flags: 0x0
    Min/Max Sample Rate: 0, 0
    Static/Strm HW Mix Bufs: 0, 0
    Static/Strm HW 3D Bufs: 0, 0
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    Voice Management: No
    EAX(tm) 2.0 Listen/Src: No, No
    I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

  10. #10
    Join Date
    Nov 2010
    Posts
    721
    With a tv as a monitor for a pc you can usually scale and position the display through the gpu controls so it all fits on the screen. It changes the resolution but gives you full screen.

  11. #11
    Join Date
    Jun 2011
    Posts
    3
    Quote Originally Posted by oblio View Post
    With a tv as a monitor for a pc you can usually scale and position the display through the gpu controls so it all fits on the screen. It changes the resolution but gives you full screen.
    I played around with the AMD Vision settings for GPU scaling, and it does work and scales correctly but another problem arises. When the main Civ 5 screen loads asking me to click to continue, it won't let me. No matter where I click on the screen, it will not go through to the main menu (new game, load game, hall of fame, etc).

    EDIT: It does not make any sense why scaling is not needed for DX9, but needed for DX11?
    Last edited by kanye east; 07-02-2011 at 12:58 AM.

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